Appeals

If you were a customer of a business on site and wish us to consider this as part of your appeal, we recommend that you provide one of the following forms of documentation:

• A receipt from the store showing the date, time, and amount spent
   
• A redacted bank statement showing the transaction, date, and amount spent at the store
   

If you are unable to provide this information, it is unlikely that your appeal will be successful. If you wish to continue with your appeal, please click the button below.

Please note: Providing this information does not guarantee that your parking charge appeal will be successful; however, it will allow us to fully review all relevant information when making our decision.

Please note that the Blue Badge Scheme does not apply on private land, and site signage should be checked for any applicable exemptions. If you would like us to consider that a valid Blue Badge was displayed during your visit, we recommend that you provide the following documentation:

• A photocopy of the Blue Badge
   
• The Blue Badge number
   

If you are unable to provide this information, it is unlikely that your appeal will be successful. If you wish to continue with your appeal, please click the button below.

Please note: Providing this information does not guarantee that your parking charge appeal will be successful; however, it will allow us to fully review all relevant information when making our decision.

If you believe the vehicle issued with a parking charge is not your vehicle and that your registration has been cloned, we recommend that you provide the following information:

• The crime reference number provided by the police
   
• Photographs of your vehicle
   

If you are unable to provide this information, it is unlikely that your appeal will be successful. If you wish to continue with your appeal, please click the button below.

Please note: Providing this information does not guarantee that your parking charge appeal will be successful; however, it will allow us to fully review all relevant information when making our decision.

The equipment on site is monitored remotely. If you believe no methods of payment or registration were available during your visit and wish for us to consider this in your appeal, we suggest you provide the following information:

• A photograph or screenshot of the machine
• A screenshot of the payment app not working correctly

If you are unable to provide this information, it is unlikely that your appeal will be successful. If you wish to continue with your appeal, please click the button below.

Please note: Providing this information does not guarantee that your parking charge appeal will be successful; however, it will allow us to fully review all relevant information when making our decision.

Please be advised that a process is in place whereby an authorised person on site can provide your vehicle details in order for the vehicle to be exempt from the site’s terms and conditions. If this process has not been followed and you wish us to take this into consideration as part of your appeal, we ask that you provide the following evidence:

• Evidence of employment at the business in question 
• Evidence of your authorisation/exemption from the parking restrictions.
   

If you are unable to provide this information, it is unlikely that your appeal will be successful. If you wish to continue with your appeal, please click the button below.

Please note: Providing this information does not guarantee that your parking charge appeal will be successful; however, it will allow us to fully review all relevant information when making our decision.

 Site signage clearly instructs motorists to enter their full and correct vehicle registration when registering or paying for a parking session, to ensure that the full duration of the vehicle’s stay on site is covered.
If you wish to continue with your appeal, please click the button below.  

If you believe that an emergency occurred on site which prevented you from complying with the terms and conditions—such as a medical emergency or an accident—and you wish us to take this into consideration as part of your appeal, we recommend that you provide the following information:

• Evidence of the emergency, such as relevant documents or photographs
   

If you are unable to provide this information, it is unlikely that your appeal will be successful. If you wish to continue with your appeal, please click the button below.

Please note: Providing this information does not guarantee that your parking charge appeal will be successful; however, it will allow us to fully review all relevant information when making our decision.

If the vehicle issued with the parking charge broke down and, as a result, had no option but to breach the advertised terms and conditions, and you wish us to take this into consideration as part of your appeal, we recommend that you provide the following information:

• A breakdown report
   

If you are unable to provide this information, it is unlikely that your appeal will be successful. If you wish to continue with your appeal, please click the button below.

Please note: Providing this information does not guarantee that your parking charge appeal will be successful; however, it will allow us to fully review all relevant information when making our decision.

If you were not the driver of the vehicle, please submit an appeal and provide the full name and address of the driver at the time of the contravention.

We also recommend that you provide any supporting documentation, such as a hire agreement. If you wish to continue with your appeal, please click the button below.

If you are unable to provide this information, it is unlikely that your appeal will be successful. 

If you wish to continue with your appeal, please click the button below.

Please note: Providing this information does not guarantee that your parking charge appeal will be successful; however, it will allow us to fully review all relevant information when making our decision.

Please note that keeper details for the vehicle are obtained from the DVLA. If you were not the owner of the vehicle on the date of contravention and wish us to take this into consideration as part of your appeal, we recommend that you provide the following:

• The new owner’s full details, along with any documentation supporting the transfer of liability.
• A copy of the DVLA confirmation showing that the vehicle is no longer registered in your name
   

If you are unable to provide this information, it is unlikely that your appeal will be successful. If you wish to continue with your appeal, please click the button below.

Please note: Providing this information does not guarantee that your parking charge appeal will be successful; however, it will allow us to fully review all relevant information when making our decision.

If you were not the driver of the vehicle, please submit an appeal and provide the full name and address of the driver on the date of contravention.

We also recommend that you provide any supporting documentation. If you wish to continue with your appeal, please click the button below.

If you are unable to provide this information, it is unlikely that your appeal will be successful. If you wish to continue with your appeal, please click the button below.

Please note: Providing this information does not guarantee that your parking charge appeal will be successful; however, it will allow us to fully review all relevant information when making our decision.

If you believe that you paid/registered for a valid parking session on site and that the parking charge was issued incorrectly, and you wish us to take this into consideration as part of your appeal, we recommend that you provide the following information:

• A photograph or photocopy of the receipt from the payment machine
   
• A screenshot or copy of the receipt from the parking app
   

If you are unable to provide this information, it is unlikely that your appeal will be successful. If you wish to continue with your appeal, please click the button below.

Please note: Providing this information does not guarantee that your parking charge appeal will be successful; however, it will allow us to fully review all relevant information when making our decision.

If you believe there is an error on the parking charge—such as incorrect vehicle details or timings—and you wish us to take this into consideration as part of your appeal, we recommend that you provide information to support this.

If you are unable to provide this information, it is unlikely that your appeal will be successful. If you wish to continue with your appeal, please click the button below.

Please note: Providing this information does not guarantee that your parking charge appeal will be successful; however, it will allow us to fully review all relevant information when making our decision.